Privacy Policy

Definitions
For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to SH BAG HOUSE SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the SH BAG HOUSE SDN. BHD., accessible from https://shbaghouse.casa/
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Introduction

This Privacy Policy describes how SH BAG HOUSE SDN. BHD. collects, uses, and protects Your personal information when You use our Service. By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related details (processed securely via third-party providers)

2.2 Usage Data

We may automatically collect information such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information

3. How We Use Your Information

We use the collected data for various purposes, including:

  • To process and fulfill Orders
  • To communicate with You regarding Orders or enquiries
  • To improve our website, products, and services
  • To provide customer support
  • To comply with legal obligations

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may choose to disable cookies through your browser settings; however, some parts of the Service may not function properly.

5. Sharing of Information

We do not sell or rent Your personal information. We may share Your data with:

  • Service providers (e.g., payment processors, delivery partners)
  • Legal authorities when required by law
  • Third parties necessary to operate our business

All third parties are required to maintain the confidentiality of Your information.

6. Data Security

We take reasonable measures to protect Your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

7. Data Retention

We will retain Your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on applicable laws, You may have the right to:

  • Access the personal data we hold about You
  • Request correction of inaccurate information
  • Request deletion of Your personal data
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

12. Contact Us

If You have any questions about this Privacy Policy, You can contact us:

SH BAG HOUSE SDN. BHD.
Address: No. 82A, Jalan Permas 1, Bandar Baru Permas Jaya, 81750 Masai, Johor
Email: sanni.sunny2602@gmail.com / shbag856@outlook.com
Phone: 011-2092 5100